We Are Caring
At least 60% more consultation calls. No new staff.
Helps families in Singapore find and hire domestic workers. Families used to wait over a day for a reply. Now they get one in seconds.
Read the We Are Caring case studyFor service businesses with 5 or more staff in Singapore and Malaysia
Still answering every WhatsApp yourself?
chatavocado replies to your customers at any hour with your real prices, books the job and follows up the ones who go quiet. We train the AI for you and keep it running.
Message us on WhatsApp
Our AI replies straight away, so you can see it for yourself. No setup fee.
Trusted by 60+ service businesses in Singapore and Malaysia
Every message waits until someone is free
- A customer messages at 11pm. By the time anyone replies in the morning, they've booked someone else.
- You, or one admin, answer every WhatsApp, so replies stop whenever you're on a job or in a meeting.
- Customers who go quiet never hear from you again, even though most of them never said no.
How it works
We do the setup. You check it.
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Send us your price list and how you work. You don't have to tidy anything first.
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We train the AI and test it on real customer questions.
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You try it yourself. It goes live only when you're happy with it.
When your prices or services change, tell us and we update it.
What happens when a customer messages you
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It replies straight away, at any hour, with your real price.
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It books the job into your calendar.
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It follows up the customers who go quiet.
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It gets the quotation and invoice ready for you to check.
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Anything it can't answer goes to your team, with the full chat.
Works with WhatsApp, Instagram, Facebook Messenger, LINE, Telegram, email and web chat, plus Google Calendar, Xero and QuickBooks.
Chatbots reply. We do the rest.
| Task | A chatbot tool | chatavocado |
|---|---|---|
| Set it up | You | Us |
| Train it on your prices | You | Us |
| Update it when prices change | You | Us |
| Book the job | You | The AI |
| Follow up customers who go quiet | You | The AI |
| Fix a wrong answer | You | Us |
You don't write a single prompt or build a flow.
It answers from your prices, or it asks your team
The AI answers only from your own services, prices and FAQs. When it doesn't know, it asks your team instead of guessing. It replies the way a person would, so customers don't get a button menu. When one of your staff replies in a chat, the AI steps back.
Results
What changed for three businesses
Corks Out
AI handles 70 to 80% of guest replies.
A wine bar and chargrill restaurant in Malaysia. Bookings used to go into a notebook by hand. Now the floor staff stay on service.
Read the Corks Out case studyLinkTrade
About 90% less invoice work.
Each invoice took 30 to 40 minutes in Excel, and pricing mistakes slipped through. Now it takes under a minute.
Read the LinkTrade case study"Our team used to spend 3 hours a day answering the same questions. Now initial enquiries are handled automatically and our team only speaks to customers ready to buy."
"We went from losing half our WhatsApp enquiries to booking 80% of them. Response time dropped from hours to seconds. It's like having an extra team member who never sleeps."
Pricing
Less than one admin's salary
- Replies to customers
- From SGD 199/mo
- Billed yearly. SGD 249/mo billed monthly.
- Bookings, follow-ups and job records
- From SGD 499/mo
- Billed yearly. SGD 599/mo billed monthly. Invoices through Xero or QuickBooks are an add-on.
A full-time admin assistant in Singapore costs at least SGD 2,170 a month before CPF (MOM minimum, July 2026 to June 2027).
Priced as a service. Never per user.
Nothing for you to set up
- No setup fee.
- We train the AI on your business and test it on real questions.
- We connect it to your systems with no setup fee. Some connections, like Xero or QuickBooks, add a monthly fee, and we tell you before you start.
- You check it before it goes live.
- The minimum is 6 months. After that, you can cancel anytime.
Message us and see who replies
We set up fewer than 10 new businesses a month, so each one gets done properly.
What happens when you message us
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Our AI replies straight away. Ask it anything, the way your customers would.
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If you'd like, we set a time to look at how you work.
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We show you what the AI would handle for you, using your own prices.
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You decide. No pressure.
Built for service businesses with 5 or more staff. Smaller? Message us and we'll tell you honestly.
Before you decide
Setup
Who sets it up and keeps it right?
We do. We train the AI on your business and test it, and you check it before it goes live. When your services or prices change, tell us and we update it.
Do I have to tidy my data first?
No. Send us what you have, such as price lists, spreadsheets and old chats, and we organise it.
Do I need to build flows or write prompts?
No. You tell us how you work, and we set it up. You won't see a flow builder.
Can I keep my number and the WhatsApp Business app?
Yes. You keep your number, and you can keep using the WhatsApp Business app on your phone. Old chats and group chats stay in the app. New one-to-one customer chats come into chatavocado.
What are WhatsApp's message fees?
Meta charges for each delivered WhatsApp message, based on the message type and your customer's country. You pay Meta's published rates, and we add no markup.
Trust
What if it says something wrong?
It answers only from your own services, prices and FAQs. If it doesn't have the answer, it asks your team instead of guessing. If an answer is wrong, tell us and we fix it.
Will it sound robotic to my customers?
No. It replies in a natural tone that fits your business, not a button menu. When it isn't sure, it passes the chat to your team.
When does a person take over?
We agree with you which questions the AI handles. Anything outside that, or anything that needs a decision, goes to your team. When one of your staff replies, the AI steps back.
Who is behind chatavocado?
A team with over 40 years in customer experience and tech, working with 60+ service businesses in Singapore and Malaysia. You can meet us on our Who we are page.
What it covers
Which channels does it work on?
WhatsApp, Instagram, Facebook Messenger, LINE, Telegram, email and web chat. Most businesses start with WhatsApp and add other channels once that's working.
Does it reply in Malay or Chinese?
Yes. It replies in the language your customer writes in, including English, Malay and Chinese.
How is this different from chatbot software?
A chatbot answers the message, then the work comes back to you. We also book the job, follow up quiet customers and get the invoice ready for you to check, and we set it all up.
Is chatavocado a CRM or an ERP?
Both, with AI on top. It holds your customers, chats and bookings, plus jobs, invoices and payments. It isn't accounting software, so it connects to Xero or QuickBooks.
Cost and commitment
What does it cost beyond the plan?
No setup fee, including connecting your systems. Some connections, like Xero or QuickBooks, add a monthly fee. WhatsApp message fees are charged at Meta's rates with no markup. We confirm every cost first.
Is there a minimum commitment?
Yes, 6 months, so there's time to set it up properly and show results. After that, you can cancel anytime.
What's the difference between paying yearly and monthly?
The work is the same. Yearly costs less per month because you pay 12 months upfront. You can start monthly and switch to yearly later.
Can I switch plans later?
Yes. You can upgrade or downgrade anytime, and we handle the switch for you.
Is my business big enough?
It's built for service businesses with 5 or more staff. If you're smaller, message us and we'll tell you honestly whether it's worth it.
What if it isn't working for us?
Before we start, we tell you plainly what AI can and can't do for your business. If we don't think we can meet your goals, we won't take it on.
Your data
Will my data stay private?
Yes. Anything non-public you share stays confidential. It isn't shown to other customers or used for anything except running your service.
Who owns the data, and can I get it out?
You do, and our terms say so. You can export your tables to CSV from the app at any time, not only when you leave.
