How to Export WhatsApp Chats and Upgrade to the Business API (2025 Guide)
The WhatsApp Business API (WABA) enables scalable, multi-agent messaging with CRM integration, message templates, and improved accountability—ideal for growing teams.
Migrating requires preparation: backing up chats, choosing a BSP or Meta Cloud API, and accepting that app history and group access will be lost.
Tools like chatavocado streamline migration and offer AI-powered features (e.g. smart routing, lead qualification, analytics) to boost customer service and efficiency.