Customer Service

Stop answering the same questions every single day.

Your AI employee handles customer questions, complaints, and support 24/7. Your team only steps in for the things that actually need them.

60 hrs saved per month · Kärcher Singapore
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Free. No obligation. Plans from $199/mo.

WhatsApp conversation answering customer questions from your knowledge base

Sound familiar?

Your staff answers the same 10 questions every day.

"What time do you close?" "Where are you located?" "How much is it?" Your team spends hours on questions that never change.

Messages pile up when your team is busy.

Staff are serving customers, on calls, or off duty. Messages sit for hours. By the time someone replies, the customer is frustrated or gone.

Complaints slip through the cracks.

An unhappy customer messages. Nobody notices for 2 days. What could have been a quick fix becomes a bad Google review.

What your AI employee handles

We set it up. We train it on your business. You don't touch a dashboard.

Answers FAQs instantly, 24/7

Pricing, hours, location, services, policies. Every common question answered in seconds, in English, Chinese, or Malay.

Knows your business inside out

We train it on your services, your pricing, your schedule, and your policies. It answers based on your actual information, never makes things up.

Handles complaints and issues

The AI acknowledges the problem, apologises, and either resolves it or passes it to the right person on your team with full context.

Passes complex cases to your team

When it's something the AI shouldn't handle, it transfers with the full conversation. Your team picks up without the customer repeating themselves.

Checks order and booking status

Connected to your systems, it can look up orders, appointments, and booking details for customers in real time.

Tracks what it can't answer

Every question the AI doesn't know gets logged. We use this to make it smarter every month.

"Our team used to spend 3 hours a day answering the same questions. Now the AI handles initial enquiries and our team only speaks to customers ready to buy. We saved roughly 60 man-hours a month."

Fyn Gan

Operations Manager, Karcher Singapore

Common questions

What if the AI gives wrong information?

It only answers based on what we've trained it on. If it doesn't know, it says so and passes to your team. It never guesses.

Can it handle angry customers?

Yes. It's trained to stay calm, acknowledge the issue, and escalate when needed. No attitude, no delays.

How long until it's live?

A matter of days. One 30-minute call from you, and we handle the rest.

This might not be for you if...

You don't get many customer messages and have no repetitive work. You probably don't need this yet.

You want a script that gives the exact same answer every time, with no flexibility. We're conversational, not robotic.

Not sure? Message us. We'll tell you honestly if it's a fit.

Still doing everything yourself?

Every day you spend answering the same questions, your team is stretched thin and customers slip through the cracks. Send us a message and we'll show you exactly what you can stop doing yourself.

What happens when you message us

1

Our AI books an appointment for you. Try our booking flow firsthand.

2

30-minute call to understand your business

3

We show you exactly where you're losing customers

4

You decide if it's worth fixing. No pressure.

Tim

Ask Tim

Growth Partner

Get your free consultation