A bar group · 3 bars · Singapore
AI saves a three-bar group an estimated 40+ staff hours a month.
Each bar's guests get answers with that bar's own menu, hours and events, and every event enquiry reaches the team with the date, group size and budget.
We take on a handful of new businesses each month.
The group runs three bars in Telok Ayer, Amoy Street and Tanjong Pagar. Each bar has its own menu, opening hours and event arrangements, and guests reach each one on WhatsApp, Instagram and Facebook.
Each bar keeps its own details
Staff had been copying menus into replies and recording event enquiries across chat threads and a shared sheet. Now a menu request on the Telok Ayer WhatsApp number gets that bar's menu, and a request on the Amoy Street Instagram account gets Amoy Street's details.
The team sends updated menus and policies when they change. Group-wide details are kept together, while opening hours and offers stay specific to each bar.
Event enquiries reach the team with the details
Event requests collect the date, group size, budget and type of event in a shared record. If one bar is too small for a party, the team can check another venue before replying.
How the time estimate was calculated
The estimate combines time previously spent sending menus, coordinating event enquiries and answering questions about hours and directions: roughly 30 hours a month for menu questions, 10 to 15 for event coordination and 5 to 10 for hours and directions.
Those estimates total 45 to 55 hours. The case uses more than 40 hours as a conservative figure.
Questions
How many channels did the bar group connect?
The setup covers three WhatsApp numbers, three Instagram accounts and three Facebook pages across three locations.
How are branch-specific replies handled?
Each connected channel maps to a branch with its own menu, hours and event information.
What does the 40-hour figure represent?
It is an estimate based on time previously spent on menus, event coordination, hours and directions. It is not a measured revenue result.
What happens when a menu changes?
The team supplies the updated information and checks the affected branch replies. Staff can take over when a conversation needs correction.
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