Start with the customer work slowing you down.
Pick the plan for the replies, bookings, follow-ups, or operations work you need handled now. Setup and monthly improvement are included.
Seed
Instant replies to customers, nothing else to learn. You stop losing enquiries.
Setup and monthly improvement included
We configure the work included in your plan. You do not build flows or manage prompts.
- Replies to customers 24/7 on WhatsApp
- We set up your WhatsApp Business account
- Multilingual (English, Chinese, Malay, and more)
- Hands off to your team when needed
- Broadcast messages
- 1 Google Calendar integration
- Up to 20 users
Sprout
Books appointments, tracks results, and gets smarter every month.
Setup and monthly improvement included
We configure the work included in your plan. You do not build flows or manage prompts.
- Everything in Seed, plus:
- Dedicated account manager
- Multiple Calendars integration
- Build your own record tables. Jobs, sites, assets, renewals, whatever you track
- The AI keeps those records and your knowledge base up to date as it works
- Automations that run off your records: follow-ups, reminders, handovers
- All your customer data in one place
- We organise your services, pricing, and FAQs so replies are always accurate
- We track your bookings and keep improving results
- 2 automatic follow-up messages (e.g., after a booking or consultation)
- Add one deeper agent: invoicing, or an internal AI for your own team
- Xero or QuickBooks connection available as an add-on
Enterprise
End-to-end AI workflows that run your internal ops, not just customer replies.
Setup and monthly improvement included
We configure the work included in your plan. You do not build flows or manage prompts.
- Everything in Sprout, plus:
- End-to-end workflows: bookings, invoicing, follow-ups, all connected
- Invoicing and payments included, rather than as an add-on
- AI Coordinator that routes tasks across your team automatically
- AI QC that checks every conversation for accuracy and quality
- Multi-location support with centralised reporting
- Connections out to Xero, QuickBooks, and Shopify
- Dedicated account team
- Priority support with SLA
- Monthly performance reports with actionable recommendations
Invoicing and payments (PayNow and GIRO) are available as an add-on to Seed and Sprout, and are included in Enterprise.
Which plan is right for you?
Seed
You want faster WhatsApp replies and fewer customers lost while your small team is busy. You have one location and need the first enquiry handled consistently.
Sprout
You want appointments booked and warm leads followed up, not just enquiries answered. You also want the booking flow tracked and improved monthly.
Enterprise
You need bookings, invoicing, quality checks, or task routing connected across multiple locations and higher chat volume. The work must fit your existing tools and manager controls. See the WhatsApp operations flow.
No setup fee. No hidden costs. Every plan includes setup and ongoing management for its listed work.
WhatsApp fees at Meta's rates. Zero markup. See the full rate breakdown.
Not sure which plan? Message us on WhatsApp and we'll help you pick.
Common questions
Can I switch plans later?
Yes. Upgrade or downgrade anytime. If your business grows and you need calendar integration or more volume, we handle the switch for you.
What are WhatsApp's message fees?
Meta charges per delivered WhatsApp API message based on its category and the recipient's market. Service replies and utility templates inside the 24-hour window remain free until October 1, 2026, when Meta starts charging per message. You pay Meta's published rates. We add zero markup. Many providers do.
Is there a minimum commitment?
We ask for a 6-month commitment so we have enough time to train, optimise, and prove real results. After that, you can cancel anytime. We only keep partners who are seeing real value.
