AI customer service that replies in seconds and keeps customers coming back.
One inbox for WhatsApp, email, and LINE. The AI answers the questions, handles the complaints, sends the follow-ups, and writes the customer record as it goes. Your team steps in only for the cases that need them.
Free. No obligation. Replies start on Seed; connected lookups require a higher or custom plan.
Sound familiar?
Your staff answers the same 10 questions every day.
"What time do you close?" "Where are you located?" "How much is it?" Your team spends hours on questions that never change.
Messages pile up when your team is busy.
Staff are serving customers, on calls, or off duty. Messages sit for hours. By the time someone replies, the customer is frustrated or gone.
Complaints slip through the cracks.
An unhappy customer messages. Nobody notices for 2 days. What could have been a quick fix becomes a bad Google review.
What customer service gets handled for you
We set it up. We train it on your business. You don't touch a dashboard.
Answers FAQs instantly, 24/7
Pricing, hours, location, services, policies. Every common question answered in seconds, in English, Chinese, or Malay.
Knows your business inside out
We train it on your services, your pricing, your schedule, and your policies. It answers based on your actual information, never makes things up.
Handles complaints and issues
The AI acknowledges the problem, apologises, and either resolves it or passes it to the right person on your team with full context.
Passes complex cases to your team
When it's something the AI shouldn't handle, it transfers with the full conversation. Your team picks up without the customer repeating themselves.
Checks order and booking status
Connected to your systems, it can look up orders, appointments, and booking details for customers in real time.
Tracks what it can't answer
Every question the AI doesn't know gets logged. We use this to make it smarter every month.
Follow-ups that keep customers coming back
Reminders, check-backs, and re-booking nudges go out on time from the customer record, so a quiet customer does not become a lost one.
An AI CRM that updates itself
Address changes, preferences, complaints, and outcomes get written to the customer record as the chat happens. Nobody types it in afterwards.
The knowledge base keeps itself honest
When your prices, hours, or services change, the AI updates what it tells customers instead of repeating last month's answer.
The expensive part of a repeat question is not typing it
Any tool can auto-reply. That is the easy half. The hard half is the reply still being true six months later. A canned answer written in March will quote a price you stopped offering in June, and the customer believes it, because it came from you.
A wrong price sent in two seconds costs more than a right answer sent in an hour. Your staff either honour it or argue with a customer holding a screenshot.
So the AI maintains the knowledge base instead of reading a script somebody has to remember to edit. You change a price once and every channel follows.
Change a price once. The old one stops being quoted from that point on.
Every branch inbox answers from the same knowledge base, so outlets do not drift apart on price, hours, or policy.
The quote goes on the customer record as the chat happens, so you can check what was actually said instead of guessing.
"Our team used to spend 3 hours a day answering the same questions. Now the AI handles initial enquiries and our team only speaks to customers ready to buy. We saved roughly 60 man-hours a month."
Fyn Gan
Operations Manager, Karcher Singapore
Common questions
What if the AI gives wrong information?
It only answers based on what we've trained it on. If it doesn't know, it says so and passes to your team. It never guesses.
Can it handle angry customers?
Yes. It's trained to stay calm, acknowledge the issue, and escalate when needed. No attitude, no delays.
How long until it's live?
A matter of days. One 45-minute call gives us the business details. We configure it, and you approve it before launch.
Is this a customer service bot or a full platform?
Both halves are ours. The AI customer service bot does the replying. The shared inbox, the customer records, and the follow-ups sit behind it, and we run all of it for you.
Related functions
Reply to every enquiry
Answers enquiries in seconds, asks the right questions, and books the job in. Follows up until they commit.
+60% more bookings
Follow up with customers
Every customer who didn't book gets a follow-up. Every completed job gets a thank-you. No one falls through the cracks.
2x repeat bookings
Book jobs and appointments
Books appointments, manages schedules, and sends reminders. No more back-and-forth to confirm a time slot.
150 hrs saved per month
This might not be for you if...
You don't get many customer messages and have no repetitive work. You probably don't need this yet.
You want a script that gives the exact same answer every time, with no flexibility. We're conversational, not robotic.
Not sure? Message us. We'll tell you honestly if it's a fit.
What would you stop doing first?
Replies, follow-ups, bookings, quotations, invoices, or record updates. Show us the work taking up your time.
We will recommend one useful place to start. Add more only when it is working.
What happens when you message us
Message us and try the reply and booking flow firsthand.
Show us the repetitive work taking up your time.
We recommend one job to hand over first.
You decide if it is useful. No pressure.
