Stop answering the same questions every single day.
Customer questions get answered and complaints get handled 24/7. Your team only steps in for the cases that actually need them.
Free. No obligation. Replies start on Seed; connected lookups require a higher or custom plan.
Sound familiar?
Your staff answers the same 10 questions every day.
"What time do you close?" "Where are you located?" "How much is it?" Your team spends hours on questions that never change.
Messages pile up when your team is busy.
Staff are serving customers, on calls, or off duty. Messages sit for hours. By the time someone replies, the customer is frustrated or gone.
Complaints slip through the cracks.
An unhappy customer messages. Nobody notices for 2 days. What could have been a quick fix becomes a bad Google review.
What customer service gets handled for you
We set it up. We train it on your business. You don't touch a dashboard.
Answers FAQs instantly, 24/7
Pricing, hours, location, services, policies. Every common question answered in seconds, in English, Chinese, or Malay.
Knows your business inside out
We train it on your services, your pricing, your schedule, and your policies. It answers based on your actual information, never makes things up.
Handles complaints and issues
The AI acknowledges the problem, apologises, and either resolves it or passes it to the right person on your team with full context.
Passes complex cases to your team
When it's something the AI shouldn't handle, it transfers with the full conversation. Your team picks up without the customer repeating themselves.
Checks order and booking status
Connected to your systems, it can look up orders, appointments, and booking details for customers in real time.
Tracks what it can't answer
Every question the AI doesn't know gets logged. We use this to make it smarter every month.
"Our team used to spend 3 hours a day answering the same questions. Now the AI handles initial enquiries and our team only speaks to customers ready to buy. We saved roughly 60 man-hours a month."
Fyn Gan
Operations Manager, Karcher Singapore
Common questions
What if the AI gives wrong information?
It only answers based on what we've trained it on. If it doesn't know, it says so and passes to your team. It never guesses.
Can it handle angry customers?
Yes. It's trained to stay calm, acknowledge the issue, and escalate when needed. No attitude, no delays.
How long until it's live?
A matter of days. One 30-minute call gives us the business details. We configure it, and you approve it before launch.
Related functions
Reply to every enquiry
Answers enquiries in seconds, asks the right questions, and books the job in. Follows up until they commit.
+60% more bookings
Follow up with customers
Every customer who didn't book gets a follow-up. Every completed job gets a thank-you. No one falls through the cracks.
2x repeat bookings
Book jobs and appointments
Books appointments, manages schedules, and sends reminders. No more back-and-forth to confirm a time slot.
150 hrs saved per month
This might not be for you if...
You don't get many customer messages and have no repetitive work. You probably don't need this yet.
You want a script that gives the exact same answer every time, with no flexibility. We're conversational, not robotic.
Not sure? Message us. We'll tell you honestly if it's a fit.
What would you stop doing first?
Replies, follow-ups, bookings, quotations, invoices, or record updates. Show us the work taking up your time.
We will recommend one useful place to start. Add more only when it is working.
What happens when you message us
Message us and try the reply and booking flow firsthand.
Show us the repetitive work taking up your time.
We recommend one job to hand over first.
You decide if it is useful. No pressure.
