01
Start the family intake
Answer approved questions about your process and collect the contact details and timing your agency needs.
For Maid & Helper Agencies
Move each family enquiry to a clear next step
Collect household requirements, support shortlisting from approved profiles, coordinate interviews, and follow up. Your staff keep every decision that needs judgment.
chatavocado configures and maintains the workflow. This is a managed service, not a DIY tool your agency has to build and tune.
Map my agency workflow
Free consultation. We will confirm the data, approvals, and handovers required.
Case study: We Are Caring
60% more consultation calls a month.
Helps families in Singapore find and hire domestic workers. Families used to wait over a day for a reply. Now they get one in seconds.
Read the We Are Caring case study
From first message to staff-ready handover
The workflow prepares the work. It does not replace an agency’s professional or regulatory responsibility.
02
Clarify the requirements
Ask about household needs, care duties, language, cooking, experience, timing, and other criteria your agency has approved.
03
Support shortlisting and interviews
Use authorized, current profiles to prepare possible matches and coordinate an interview request. Agency staff review the shortlist and make the decision.
04
Follow up on the next action
Reminders fire off the family record in the CRM after an enquiry or interview. Sensitive, exceptional, or decision-ready cases go to your team with context.
The AI can prepare
Repeated intake and coordination
Approved process answers, household requirements, possible profiles from authorized, current profiles, interview requests, and agreed follow-ups.
Your agency decides
Every consequential decision
Agency staff make every interview, suitability, consent, regulatory, and placement decision. They also verify sensitive or case-specific information before it is relied on.
Looking at the broader service first? See how a managed AI receptionist works for Singapore service businesses.
Questions from agency owners
Can the AI share helper profiles and biodata?
It can share profiles that your agency has authorized for that workflow and audience. Your team remains responsible for profile accuracy, freshness, access, consent, and deciding which profiles are appropriate to present.
Does the AI decide which helper a family should hire?
No. It can collect requirements and support a shortlist from approved data. Agency staff make every interview, suitability, consent, regulatory, and placement decision.
Can it answer questions about MOM requirements?
It can provide answers from the current, approved information your agency supplies. Regulatory questions that need interpretation, verification, or case-specific judgment are handed to your staff.
What happens when roster information changes?
The source used by the workflow must be kept current. If availability or profile details cannot be verified, the AI should collect the family’s request and ask your team rather than promise a match.
How long does setup take?
Timing depends on the workflow, roster source, approved content, and integrations. We map the process with your team, configure it, and let you approve the experience before launch.
+60% more consultation calls a month We Are Caring. Read the story →
Talk to our AI about your business.
Our AI replies straight away. Ask it anything, the way your customers would.
What happens next: our AI replies straight away, you show us the work taking up your time, and we recommend one job to hand over first. You decide if it is useful.
60+ businesses run on it. We take on a handful of new ones each month.
