Every customer followed up. Every time.
Didn't book? They get a follow-up. Finished a job? They get a thank-you. Haven't come back in months? They get a check-in. All automatic.
Free. No obligation. Follow-up workflows start on Sprout.
Sound familiar?
Interested customers never hear from you again.
Someone asked about your service last week. Nobody followed up. They went somewhere else. You didn't even notice.
After the job, silence.
Customer had a great experience. No thank-you message. No request for a review. No offer for next time. They forget about you.
Follow-ups depend on one person remembering.
If your staff forgets, it doesn't happen. There's no system. Just hope.
What follow-up work gets done for you
We set up the follow-up sequences. You approve the tone. Then it runs on its own.
Follows up with customers who didn't book
"Hi, just checking if you're still interested. We have slots available this week." Sent automatically after a few days. Every time.
Thank-you messages after every job
Customer visited? Job completed? The AI sends a personalised thank-you and asks for a review. You don't lift a finger.
Re-engages past customers
Haven't heard from a customer in 3 months? The AI reaches out with a relevant offer or a simple check-in.
Sends reminders before appointments
Booking tomorrow? The customer gets a reminder. Reduces no-shows without your team doing anything.
Personalised, not spammy
Every follow-up is based on the customer's actual conversation and history. It feels like a real person checking in, not a mass blast.
Knows when to stop
Followed up twice with no response? It stops. No one gets harassed. Your brand stays respectful.
Common questions
Won't customers find this annoying?
No. The messages are personalised and spaced out. It feels like a helpful team member checking in, not a robot. And if someone doesn't respond after 1-2 follow-ups, it stops.
Can I control what gets sent?
We set up the follow-up sequences with you. You approve the approach and tone. Then it runs on its own.
How long until it's live?
A matter of days. One 30-minute call gives us the business details. We configure it, and you approve it before launch.
Related functions
Reply to every enquiry
Answers enquiries in seconds, asks the right questions, and books the job in. Follows up until they commit.
+60% more bookings
Answer repeated questions
Answers the same 10 questions your team gets every day. Handles complaints. Passes complex cases to your team with full context.
60 hrs saved per month
Show what happened
Ask it for last month's revenue, outstanding invoices, or which customers went quiet. It answers. Numbers, not guesswork.
100% visibility
This might not be for you if...
You don't get many customer messages and have no repetitive work. You probably don't need this yet.
You want a script that gives the exact same answer every time, with no flexibility. We're conversational, not robotic.
Not sure? Message us. We'll tell you honestly if it's a fit.
What would you stop doing first?
Replies, follow-ups, bookings, quotations, invoices, or record updates. Show us the work taking up your time.
We will recommend one useful place to start. Add more only when it is working.
What happens when you message us
Message us and try the reply and booking flow firsthand.
Show us the repetitive work taking up your time.
We recommend one job to hand over first.
You decide if it is useful. No pressure.
