You provide
The business truth
Services, approved answers, pricing rules, availability sources, escalation contacts, and the decisions only your staff should make.
For Singapore service businesses
An AI receptionist that carries customer work forward
Enquiries get answered, the right details get collected, booking steps move forward, and quiet leads get followed up. We configure and improve the workflow for you.
Show me what can be handled
Free consultation. We will confirm the workflow, systems, and human handovers before setup.
A managed service, not a DIY tool
You do not need to design chatbot branches or keep tuning another dashboard. We build the agreed customer workflow; your team approves the rules and exceptions.
We manage
The customer workflow
Setup, conversation logic, connected steps, handovers, and ongoing improvements inside the scope you approve.
From first message to a clear next action
Each step runs only when the required business rules and systems are available.
01
Answer the enquiry
Customers get a useful first reply based on the services, hours, locations, and answers you approve.
02
Collect the right details
The conversation asks the questions your team needs before it can recommend the next step.
03
Offer a valid next step
When connected, live availability can be checked and an eligible slot can be offered. Otherwise, the request is prepared for your team.
04
Send the reminder
Approved reminders confirm the time, location, and anything the customer needs to prepare.
05
Follow up on silence
An agreed follow-up goes out when a suitable enquiry pauses or after the service is completed.
06
Handover and show the outcome
Exceptions reach your team with the conversation context. Reporting shows where enquiries moved, stopped, or booked.
What still belongs to your team
Your team approves exceptions, makes judgment calls, handles sensitive cases, and remains responsible for the services you deliver. We configure the AI to use approved rules and live inputs; when those cannot be verified, the intended next step is a human handover.
See the work in context
See how the sequence changes for cleaning companies and maid agencies.
Common questions
What is an AI receptionist for a service business?
It is a customer-conversation workflow that answers common enquiries, collects details, supports booking and reminders, follows up, and hands exceptions to your team. The exact steps depend on the scope and systems you approve.
Is chatavocado a DIY chatbot tool?
No. chatavocado is a managed service, not a DIY tool. We configure and improve the agreed workflow. Your team supplies the business rules, approves the setup, and handles decisions that need judgment.
Can it quote prices and book appointments?
It can quote from approved pricing rules and offer slots from live availability when those systems are connected. Your team approves exceptions, custom requests, and anything outside the agreed rules.
Which Singapore service businesses can use it?
It suits businesses with repeated customer conversations, such as cleaning companies, home services, training providers, wellness businesses, and maid agencies. The workflow is configured around each business rather than copied from a generic template.
This might not be for you if...
✗
You don't get many customer messages and have no repetitive work. You probably don't need this yet.
✗
You want a script that gives the exact same answer every time, with no flexibility. We're conversational, not robotic.
Not sure? Message us. We'll tell you honestly if it's a fit.
What would you stop doing first?
Replies, follow-ups, bookings, quotations, invoices, or record updates. Show us the work taking up your time.
We will recommend one useful place to start. Add more only when it is working.
What happens when you message us
1
Message us and try the reply and booking flow firsthand.
2
Show us the repetitive work taking up your time.
3
We recommend one job to hand over first.
4
You decide if it is useful. No pressure.
