PayNow on your chatavocado invoices

Struggling to reconcile PayNow payments? Let AI do the invoice work for you.

chatavocado's AI gets each invoice ready for you to check, with its own PayNow QR. Your customer's banking app fills in the exact amount and the invoice number, and they can't change the amount.

See it on your invoice

Opens WhatsApp. Ask us to show you a sample PayNow invoice.

On your statement PayNow from TAN W L no reference SGD 1,200.00

Your customer paid S$1,200 instead of S$1,284.50 and left the reference blank. Three open invoices are close to S$1,200. With a QR on the invoice, their banking app fills in both:

Sample screen. Your customer's own banking app looks different.

Their banking app fills in S$1,284.50 and INV-42

  1. They open the invoice.

    The PayNow QR is on the invoice PDF and in the invoice email. If they booked through your booking page, it's on the checkout page too, with one QR per invoice.

  2. They scan it with their banking app.

    The amount shows SGD 1,284.50, and they can't change it. The reference already says INV-42.

  3. They confirm.

    The money goes to your business PayNow account.

Taking a deposit? Bill it as its own invoice, then invoice the rest on a second one. Each invoice has its own QR, so your customer's banking app fills in S$500.00 for the deposit and S$784.50 for the balance.

Some banking apps let your customer edit the reference before they confirm. The amount stays locked either way.

On your booking checkout page, your customer also gets a button to WhatsApp you their payment screenshot. The message is already written for them, with the invoice number and amount.

Hi Lumen Home Services, I've paid INV-42 (S$1284.50) by PayNow for Rachel Lim. My payment screenshot is attached.

What you still do

PayNow doesn't tell chatavocado when your customer pays, so the last step is still yours.

  1. Check your bank for the payment.
  2. Search your invoice list for the invoice number on the statement line.
  3. Mark that invoice paid in chatavocado. You do this one invoice at a time.
  4. If the invoice is for a booking, your customer gets the booking confirmation email when you mark the first payment.
PayNow from TAN W L INV-42 SGD 1,284.50 Mark paid

An invoice only shows as paid after you mark it.

Ask us to show you a sample PayNow invoice.

See it on your invoice

The money goes straight to your own account

  • The money goes straight into your own PayNow account, using your UEN.
  • There's no payment provider in between, and chatavocado takes no fee per payment.
  • Card payments on your booking page can carry a card fee you set. PayNow payments don't.
  • It works in SGD, for businesses in Singapore.

What it takes to switch it on

Add your UEN and the payee name in your booking payment settings. If you want PayNow on your booking checkout page, turn it on there too.

Then pick PayNow as the payment method on each invoice. Term invoices for classes use PayNow by default.

Invoices ready for you to check, with PayNow and GIRO, come with Enterprise and are an add-on on Seed and Sprout. See pricing

PayNow invoice questions

Can my customer change the amount?

No. The QR locks the amount, so their banking app shows it but won't let them edit it. They pay exactly what's still owed on the invoice.

Will every payment show the invoice number?

The invoice number is already filled in as the reference. Some banking apps let your customer edit it before they confirm, so some payments may still arrive without it. The amount is always the exact one.

Will chatavocado tell me when a customer has paid?

No. PayNow doesn't send us a payment signal. You check your bank, find the invoice by its number and mark it paid. An invoice only shows as paid once you do.

What if I take a deposit?

Bill the deposit as its own invoice, then invoice the rest on a second one. Each invoice has its own QR for its own amount. Marking an invoice paid settles the whole invoice, so you can't mark part of one paid.

Do you take a fee on PayNow payments?

chatavocado takes no fee per PayNow payment, and there's no payment provider in between. Card payments on your booking page can carry a card fee you set. PayNow payments don't.

Which plan includes it?

Invoices ready for you to check, with PayNow and GIRO, come with Enterprise and are an add-on on Seed and Sprout. We confirm the cost with you before you start.

What do I need to set up?

Your UEN and payee name in your booking payment settings. Then pick PayNow as the payment method on each invoice. Turn on PayNow at booking checkout if you want it there.

Can I mark several invoices paid at once?

No. You mark each invoice paid on its own. The invoice number on your bank statement makes each one quick to find.

Want to see a PayNow invoice for yourself?

Message us on WhatsApp and we'll show you a sample PayNow invoice, then walk through how you invoice today.

What happens next: our AI replies straight away, you show us the work taking up your time, and we recommend one job to hand over first. You decide if it is useful.

60+ businesses run on it. We take on a handful of new ones each month.

Just need one QR today? Try our free PayNow QR generator. It makes one QR at a time from what you type, and it saves nothing. A QR on a chatavocado invoice comes from the invoice itself and asks for the amount still owed.