The job starts with half the details
A customer asks for price but leaves out the location, equipment, photos, urgency, or access notes.
Field service software for Singapore
Field service software for Singapore. The job sheet writes itself.
Your technicians send photos and a few lines from the site on WhatsApp. The job sheet, service report, and invoice come back finished, in your format. Enquiries, job details, bookings, and reminders are handled the same way. We set it up and run it for you.
Map my enquiry-to-job flow
Plans from SGD $199/mo, billed yearly. Setup and management included.
Job, report, invoice, done
Photos in
report out. Techs send the job photos, the AI writes the sheet.
Same day
job closed, report sent, invoice raised.
SGD $199
a month billed yearly. Cheaper than an ops admin.
Evidence
Based on customer results already published on this site.
Market setup
- Singapore postal code and service-area checks
- job photos, equipment details, urgency, and access notes
- job sheets, service reports, and invoices in the format you already use
What gets in the way now
Job sheets arrive days late
The work is done on Tuesday. The sheet reaches the office on Friday, half filled in, and every invoice behind it waits.
The same job gets typed three times
Photos in one chat, notes in another, the report in Word, the invoice in a third tool. Somebody retypes all of it.
Customers chase for updates
The booking is made, but reminders, arrival windows, reschedules, and follow-up still depend on staff memory.
What gets done without staff chasing
We set up the approved steps below, test the handovers, and improve the flow. Your team keeps the exceptions and judgment calls.
Job sheets and service reports write themselves
The technician sends photos and a few lines from the site. The AI drafts the job sheet or service report in your format, photos attached, and you approve it before the customer sees it.
The invoice follows the report
When the job closes, the invoice is raised from the same record. Nobody retypes the line items.
Job management without a new app
Bookings, job details, technician updates, reports, and invoices sit on one job record. Your team keeps working in WhatsApp.
Answers the first questions
Service areas, hours, inspection steps, common price questions, and what the customer should send next.
Collects usable job details
Postal code, site, equipment, fault, photos, urgency, preferred timing, and access notes.
Books the next step
The customer moves to an inspection, service slot, quote review, or staff handover based on your rules.
Hands off without losing context
If you keep a dispatch board or job system, it gets the details already collected. We map that handoff first.
What this looks like in practice
01
A customer messages about a repair, service, inspection, or installation.
02
The WhatsApp flow answers routine questions and asks for the missing job details.
03
The enquiry moves to a booking, quote review, or human handover.
04
The technician sends photos and notes from the site. The job sheet or service report comes back done, in your format.
05
You approve it, the customer receives it, and the invoice is raised from the same record.
Proof
A Singapore engineering contractor issues its service reports this way today.
Its technicians message from site. 19 of the last 21 service reports started as a chat message rather than a form, 18 carry site photos from the job, the PDF generates itself, and every one carries its invoice number. It went live at the end of July, so we call it an early deployment, not a finished field service case. We will not claim a bigger result before that evidence exists.
AI is only as good as what it knows about your business.
Most businesses keep that knowledge in five places, so bolt-on AI reads a copy and guesses. We put your customers, jobs, invoices and answers in one place, and we clean your SOPs, price lists and FAQs before we switch anything on.
Every job it handles updates the record. Nothing goes stale.
Common questions
Is chatavocado full field service management software?
It covers the customer and job side: enquiries, bookings, job details, technician updates, job sheets, service reports, and invoices. Dispatch boards, inventory, and asset registers stay in your existing job system if you run one, and we map the handoff first.
Do my technicians need a new app?
No. They send photos and a few lines on WhatsApp the way they already do. The finished report comes back in the same chat for approval.
Can it work with the system we already use?
Often, yes. We map the handoff first and confirm what your current system can accept before promising a connection.
Which field service teams does this fit?
Repair, maintenance, installation, equipment service, pest control, cleaning, facilities, and other teams that qualify jobs through WhatsApp.
What happens when a job needs technical judgment?
It goes to your team with the photos, site details, customer request, and chat history already collected.
Want us to check your flow?
Send us a message. We will show you what your team can stop chasing first.
What happens next
1
We look at your current WhatsApp and admin flow.
2
We show the first leak we would fix.
3
You decide if it is worth setting up. No pressure.
