The quote assumes a company twice your size
Licence tiers, consultant days, and training weeks are priced for a business with a project team. You do not have one.
For Malaysian SME evaluations
In Malaysia, the AI keeps the ERP updated. Your staff keeps working.
The shortlist compares modules, and the winner is usually the system with the most of them. What decides the outcome is how much of the data is still accurate once the rollout team leaves. Ours updates itself from the work your team already does in chat, so nobody on your payroll spends the evening typing records. We run the configuration for you as well.
Compare this against your shortlist
Plans from US$499/mo, billed yearly. Setup, configuration, and changes included.
Maintained by AI, not your staff
90% less
invoice work. LinkTrade. Each invoice went from 30 to 40 minutes to under one.
Zero
data entry staff. The AI keeps the records up to date, not a person you hire.
Days
to go live, not a six month build.
Evidence
Based on customer results already published on this site.
Market setup
- Quotation and invoice formats built from the documents you already issue
- English, Malay, and Chinese enquiry flows where your customers need them
- Handover to your existing accounting system after we confirm what it accepts
What gets in the way now
Accuracy depends on someone typing after the job
Every system is clean on go-live day. It stays clean only while staff keep entering records once the work is already done.
You pay per head, not per result
Seat pricing bills you for who logged in, not for work the system finished. Six months in, most of the modules you paid for are still unused.
Nobody owns the setup after go-live
The implementation partner leaves. The person who understood the configuration leaves next. Small changes queue behind a support ticket.
What gets done without staff chasing
We set up the approved steps below, test the handovers, and improve the flow. Your team keeps the exceptions and judgment calls.
Records that write themselves
Enquiries, quotes, jobs, invoices, and reports update as the work happens in the chat your team already uses. Nobody is asked to enter a record afterwards.
The tables your business actually runs on
Customers, jobs, sites, assets, renewals, and anything else you track. We build the structure with you instead of handing you a builder.
Quote to invoice on one record
Quotations, job details, invoices, and payment status stay together instead of living in three tools and a chat group.
Mixed-language work is normal here
English, Malay, and Chinese enquiries are handled in the language the customer used, and the record still reads the same way.
Priced on the work, not per seat
You are never billed by headcount. Put the office, the coordinators, and the field team on it, and the number does not move.
The document raises itself
When the record is complete, the service report or invoice PDF is generated and attached to it. A Singapore engineering contractor issues its service reports this way, with the site photos from the job already on the record.
Configuration changes are our job
New services, updated pricing, different rules. You message us and it is done, usually the same day.
What this looks like in practice
01
One 45 minute call to map what you quote, what you track, and what gets invoiced.
02
We build the record tables and reply flows to match, then test them against your real enquiries.
03
Your team keeps working in WhatsApp. The AI answers, collects the details, and writes the records.
04
You review finished work: bookings made, jobs logged, invoices raised, and what needs a decision.
05
We review the results monthly and change the setup for you.
Proof
The record loop runs in production. The published cases are Singapore ones.
LinkTrade cut invoice work from 30 to 40 minutes each down to under a minute, and reported the invoicing workload dropping by about 90 per cent. Nobody there types the records. 2,502 delivery and invoice records have been written straight from chat since March, across 58 customers. A Singapore engineering contractor runs an internal assistant for service reports: 19 of its last 21 reports started as a message from site rather than a form, 18 carry site photos, and the PDF generates itself. Both are Singapore companies. We have not published a Malaysian case yet, and we will not claim one before that evidence exists.
AI is only as good as what it knows about your business.
Most businesses keep that knowledge in five places, so bolt-on AI reads a copy and guesses. We put your customers, jobs, invoices and answers in one place, and we clean your SOPs, price lists and FAQs before we switch anything on.
Every job it handles updates the record. Nothing goes stale.
Related reading
Malaysia CRM guide
See the customer record side of the same system.
Singapore ERP guide
See the Singapore version of this comparison.
Malaysia WhatsApp AI employee
See the reply, booking, and follow-up flow for Malaysian teams.
Malaysia field service guide
See how enquiries move into repair, maintenance, and installation jobs.
Common questions
Is this a full ERP replacement?
For most small and medium-sized service businesses under about 50 people, yes. Customers, jobs, quotes, invoices, and reporting live here. If you run manufacturing, warehouse inventory, or statutory accounting in depth, keep your accounting system and use this for the customer and job side.
How does it compare to AutoCount, SQL, Odoo, or SAP Business One?
Accounting systems stay stronger for statutory books and inventory depth. Larger suites give you more modules and a builder, and expect you to supply the configuration and the data entry. We cover the customer and job side, keep the records updated from the work itself, and run the setup for you.
Can we connect it to our accounting system?
Xero and QuickBooks are both live integrations, available as an add-on on the US$499 plan and included on Enterprise. Contacts, quotes, and invoices move through to your books, including the PDFs. For AutoCount, SQL, or anything else we map the handoff first and confirm what it accepts before promising a connection.
Can it handle English, Malay, and Chinese?
Yes. We set up the languages your customers actually use, then test the handover with your team before you go live.
What does implementation involve on our side?
One 45 minute mapping call, then a review of the test setup with your team. There is no internal project owner and no training week.
Why is pricing in US dollars?
Plans are billed in USD from US$499/mo, paid yearly, so the number is the same across Malaysia, Singapore, and Hong Kong.
Do we pay per user?
No. We do not charge per seat. Pricing follows the work the system does, not headcount, so putting your whole team on it does not change the bill.
What does AI-native actually mean here?
Legacy systems added AI on top of forms someone still has to fill in. Ours starts from the conversation: the AI reads the work, writes the record, and raises the document.
Who is running this today?
LinkTrade, a Singapore distributor, has had 2,502 delivery and invoice records written from chat since March, across 58 customers. A Singapore engineering contractor runs an internal assistant that turns a technician message into a finished service report, site photos and generated PDF included. Both are Singapore companies, on the same setup we would build for you.
Who owns the data?
You do. Every table exports to CSV on request at any time, not only at the end of a contract.
Want us to check your flow?
Send us a message. We will show you what your team can stop chasing first.
What happens next
1
We look at your current WhatsApp and admin flow.
2
We show the first leak we would fix.
3
You decide if it is worth setting up. No pressure.
